In the pursuit of optimizing the value-stream, it is crucial to embark on a journey that involves a thorough examination of our current state and a clear definition of the future state we aspire to achieve. However, this journey is not just about the endpoints; it also entails outlining the intermediate steps that will bridge the gap between the present and the envisioned future.
Why is this process essential? For any operational organization, ensuring business continuity amidst change is paramount. Whether transitioning from one IT system to another while continuing to serve customers or introducing digital innovations while maintaining existing operations, the balance between evolution and continuity is critical. Piloting ideas becomes necessary to validate the anticipated benefits and allow for learning and adjustment, both for the organization and its customers.
Moving towards the future in a structured manner helps mitigate the risks associated with radical changes. Contrasting incremental innovation (94%) with breakthrough innovation (6%), the incremental approach offers a more stable and manageable progression. The mantra of “Build, Measure, Learn” encapsulates this iterative process of development and refinement.
Analogous to driving a car, where the goal is to reach point B from point A, the journey of transformation is akin to navigating through different routes and neighborhoods to arrive at the desired destination. Just as a car cannot travel in a straight line to its destination, organizations must navigate through various stages and adaptations to successfully transition to their future state.
In conclusion, embracing a structured approach that considers the current state, defines the future state, and outlines incremental steps towards transformation is key to navigating the value-stream effectively. By balancing innovation with continuity and embracing a learning mindset, organizations can steer towards their desired future while minimizing risks and maximizing benefits along the way.
